Four Essential Steps Toward Outsourcing IT Functions 2010

May, 2010


The maturation of outsourcing, globalization, an abundance of offshore providers, and the improving economy are creating more opportunities for organizations of all sizes, but especially for small and midsize businesses, to leverage outside service providers. This report outlines the essential steps required to establish the requirements, select a service provider, and negotiate a deal. (11 pp., 2 figs.)
[Research Byte]