Generative AI Strategy, Spending, and Adoption Metrics 2024: Chapter 5: BFSI Sector Benchmarks

December, 2023


This chapter provides generative AI metrics for the banking, financial services, and insurance (BFSI) sector. It features a sample of 34 such firms, ranging from commercial and investment banks to brokerages, financial advisors, and wealth management firms. They also include regional and national insurance including health insurance and property and casualty. It includes metrics on how much enterprises are spending on generative AI, where they are spending it, and how they are governing it. (36 pp., 22 fig.)
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