IaaS Adoption Trends and Customer Experience 2017

July, 2017


IT organizations are growing their use of infrastructure as a service (IaaS) for a variety of purposes, such as disaster recovery, system development, and, increasingly, for production systems. This report quantifies the current adoption and investment trends, as well as the benefits driving adoption and the buyer concerns holding it back. We assess these trends by organization size, sector, and region. To assess the economics, we look at the return on investment and total cost of ownership experience of those who have adopted IaaS and conclude with practical advice for IT leaders seeking to gain support for IaaS investments. (24 pp., 13 fig)
[Research Byte]