IT Manager Staffing Ratios

December, 2006


Determining the appropriate balance between IT management positions and technical personnel is a key decision of IT organizational design. This article provides staffing ratios for IT manager positions (executive, mid-level, and line managers) as a percent of the total IT headcount. IT manager staff ratio benchmarks are also provided by number of desktops (PCs) and number of users, broken out for small, medium, and large companies. These metrics show that IT management is not a highly scaleable function. Recommendations for optimizing IT manager headcount are also provided. (5 pp., 6 figs.)
[Executive Summary]