IT Printer/Printing Expense Benchmarks

March, 2016


The corporate printing market is in a state of reinvention. Printer and printing expenses as a percentage of the IT budget is trending downward and there has been a dramatic decline in the number of printers per user. With the changing environment, IT organizations that have not reassessed their printing strategies over the past five years should do so. This study establishes three benchmarks that enable organizations to assess their print strategies. The benchmarks include printers per user, printer/printing expenses as a percentage of the IT budget, and printer/printing expenses per user. We examine the five-year trend in these benchmarks as well as variances by organization size and sector. We conclude with recommendations for optimizing printer and printing costs. (16pp., 9 fig.)
[Research Byte]