IT Quality Assurance and Testing Staffing Ratios 2014

January, 2014

$195.00

This study provides benchmarks for assessing staffing levels for the quality assurance and testing function in an IT organization. In our overview, we present the six-year trend in quality assurance and testing staffing. We then provide three benchmarks by organization size: quality assurance staff as a percentage of the IT staff, quality assurance staff as a percentage of the application group, and users per quality assurance staff member. We conclude with recommendations for improving the effectiveness of the quality assurance function within the IT organization. (16 pp., 6 fig.)
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