IT Quality Assurance Staffing Ratios 2016

October, 2016


This study provides benchmarks for assessing staffing levels for quality assurance in an IT organization. In our overview, we present the trend in quality assurance staffing. We then provide three benchmarks by organization size and by sector: QA staff as a percentage of the IT staff, QA staff as a percentage of the Application Group, and applications per QA staff member. We conclude with recommendations for improving the effectiveness of the quality assurance function within the IT organization. (19pp., 8 fig.)
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