SAP S/4HANA Services 2023–2024 Market Insights™

January, 2024


Report Summary

This report identifies key demand-side trends in the SAP S/4HANA services space, helping enterprises define their strategy for SAP S/4HANA adoption. It also provides an overview of enterprise challenges in the SAP S/4HANA services space based on Avasant’s assessment.

Why read this Market Insights?

ERP transformation is vital for organizations seeking to optimize business operations and stay competitive in the digital age amid changing business dynamics. Enterprises deploy SAP S/4HANA to standardize and automate business processes across the value chain, including procurement, manufacturing, finance, logistics, sales, and distribution, reduce process inefficiencies, and aggregate data. This improves operational efficiency and business scalability. However, migrating from legacy ERP systems to SAP S/4HANA presents several challenges for organizations, ranging from complex business processes across the value chain and intricate data structures to multiple customizations.

The SAP S/4HANA Services 2023–2024 Market Insights™ aids enterprises in identifying important market trends and challenges for any SAP S/4HANA migration journey that they take part in.


The industry insights presented in this report are based on our ongoing interactions with enterprise CXOs and other key executives; targeted discussions with service providers, subject matter experts, and Avasant fellows; analyst insights from primary and secondary research; and lessons learned from consulting engagements.

Table of contents

About the report (Page 3)

Executive summary (Pages 4–7)

    • Defining SAP S/4HANA services
    • Key enterprise SAP S/4HANA services trends shaping the market
    • Avasant recognizes 27 top-tier providers supporting the enterprise adoption of SAP S/4HANA

Demand-side trends (Pages 8–12)

    • Enterprises revisit their transformation strategies and look for quicker ROI amidst macroeconomic headwinds.
    • The manufacturing sector, accounting for a quarter of demand, centralizes production using SAP S/4HANA.
    • Enterprises continue to implement solutions with preconfigured industry-specific workflows.
    • SAP S/4HANA boosts supply chain sustainability monitoring and ESG reporting.

Read the Research Byte based on this report.

Please refer to Avasant’s SAP S/4HANA Services 2023–2024 RadarView™ for detailed insights on the service providers and supply-side trends.