SAP S/4HANA Services 2023–2024 RadarView™

January, 2024

$1,995.00

Report Summary

This RadarView helps enterprises transform their ERP functions through SAP S/4HANA adoption. It begins with a summary of key trends shaping the supply side of the market. It continues with a detailed assessment of 27 providers offering SAP S/4HANA services. Each profile provides an overview of the service provider, its key IP assets, and a list of clients and partnerships, along with brief client case studies. Each profile concludes with analyst insights on the provider’s practice maturity, partner ecosystem, and investments and innovations.

Why read this RadarView?

SAP S/4HANA enables enterprises to streamline business processes across the value chain, including procurement, manufacturing, finance, logistics, sales, and distribution, and drive data-driven decisions. SAP S/4HANA service providers take multiple measures, such as developing packaged solutions with preconfigured process workflows, automating data migration, and deploying industry-specific configurations and AI-powered testing and documentation solutions to reduce time to market and optimize costs.

The SAP S/4HANA Services 2023–2024 RadarView highlights key supply-side trends in the SAP S/4HANA services space and Avasant’s viewpoint. It aids companies in identifying top service providers to assist them in adopting SAP S/4HANA. It also analyzes each service provider’s capabilities in technology and delivery support, enabling organizations to identify the right strategic partners for adopting SAP S/4HANA.

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Featured providers

This RadarView includes a detailed analysis of the following SAP S/4HANA service providers: Accenture, Birlasoft, Capgemini, Cognizant, Delaware, Deloitte, DXC, Eviden, EY, Fujitsu, HCLTech, Hitachi Digital Services, IBM, ITC Infotech, Infosys, invenioLSI, Kellton, Kyndryl, LTIMindtree, NTT DATA, PwC, SAP, T-Systems, TCS, Tech Mahindra, Wipro, and Zensar.

Methodology

Our evaluation of service providers is based on primary input from the providers, focused briefings, public disclosures, validation from their clients, and Avasant’s ongoing market interactions. The assessment is across the three dimensions of practice maturity, partner ecosystem, and investments and innovation, leading to our recognition of those service providers that have brought the most value to the market over the past 12 months.

Table of contents

About the report (Page 3)

Executive summary (Pages 4–9)

    • Defining SAP S/4HANA services
    • Avasant recognizes 27 top-tier providers supporting the enterprise adoption of SAP S/4HANA
    • Provider comparison

Supply-side trends (Pages 10–15)

    • Providers allocate more than half of their investments toward talent development and asset building.
    • Service providers invest in generative AI to accelerate project delivery.
    • The manufacturing sector drives one-fourth of SAP S/4HANA services revenue.
    • Service providers leverage industry-specific solutions to reduce time to market.
    • Fixed price-based pricing model continues to be the preferred mode of client engagement.

Service provider profiles (Pages 16–70)

    • Detailed profiles for Accenture, Birlasoft, Capgemini, Cognizant, Delaware, Deloitte, DXC, Eviden, EY, Fujitsu, HCLTech, Hitachi Digital Services, IBM, ITC Infotech, Infosys, invenioLSI, Kellton, Kyndryl, LTIMindtree, NTT DATA, PwC, SAP, T-Systems, TCS, Tech Mahindra, Wipro, and Zensar.

Appendix (Pages 71–74)

    • RadarView assessment
    • Research methodology and coverage
    • Interpretation of classification

Read the Research Byte based on this report.

Please refer to Avasant’s SAP S/4HANA Services 2023–2024 Market Insights™ for demand-side trends.