Technology Trends and IT Management Best Practices 2009/2010

August, 2009


This study is designed to assist organizations in planning for use of new technologies in light of the adoption and economic experiences of those that have already implemented them. It also gives the IT executive insight into how widely IT management best practices are put to use by other organizations. Technologies covered include ERP, CRM, Business Intelligence, SOA, server virtualization, storage virtualization, desktop virtualization, SaaS, cloud computing, VoIP, unified communications, social networking, and green IT, along with 10 IT management best practices. Read the full report description for more information. (71 pp., 54 figs.)
[Full Description and Sample Pages]