Despite great interest, the watchwords for e-commerce during 2000 seem to have been falling profits, instability, and disillusionment. The trend for the future will undoubtedly reverse some of these negatives, but vigilance will always be needed to avoid bad business decisions. Despite the risks involved in online selling, potential payoffs will remain strong motivators to bring more products and merchants to the electronic marketplace.
The E-Commerce Outlook (Feb 2001)
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