Use of IT Security Outsourcing Low but Rising as Threats Grow

June, 2009


Outsourcing at least a portion of IT security operations makes increasing sense in today’s online business environment. In this study, we examine data on the percentage of organizations outsourcing security for the composite sample, by organization size, and by sector. We also look at the level of satisfaction with IT security service providers, the amount of security work outsourced by organizations, and the trend in terms of the percentage of organizations changing their level of security outsourcing. Our analysis also discusses the types of outsourcing services, changes in the industry, and the cost and benefits of security outsourcing. We conclude with reasons security outsourcing should continue to grow and mature. (13 pp., 8 figs.)
[Executive Summary]