Avasant Virtual Panel Discussion:
Impact of Generative AI on Tech-enabled Services
Generative AI is making a noticeable impact on productivity across a spectrum of functions, including application and software development, IT service desks, contact centers, human resources, and procurement. This has prompted service providers to develop novel strategies to effectively balance enterprise expectations and their own profit margins. In response, most providers are significantly expanding their AI budgets, specifically focusing on developing generative AI assets.
Key topics:
- Generative AI use cases mature for adoption
- Emerging deal structures and pricing models
- Expected productivity impact on IT and BPO functions
Featured Speakers
Anupam Govil
Managing Partner
Avasant
Larry Godec
Distinguished Fellow
Avasant
Chandrika Dutt
Research Leader
Avasant
Swapnil Bhatnagar
Senior Research Director
Avasant
About Avasant
Avasant is a leading management consulting firm focused on translating the power of technology into realizable business strategies for the world’s largest corporations. Specializing in digital and IT transformation, sourcing advisory, global strategy, and governance services, Avasant prides itself on delivering high-value engagements through industry-focused innovation and flexible client-based solutions.
Our seasoned professionals have an average of 20 years of industry-honed expertise, having conducted 1000+ engagements in over 50 countries. Avasant’s next generation consulting and advisory methods have made it the top-ranked firm in its class, with recognition from numerous organizations, including: Vault, NOA, IAOP, and Wall Street Journal.
Avasant’s engagement in the global market has inspired a strong commitment to community and purpose. Avasant Foundation supports technology and skill development programs to create employment opportunities for youth across Africa, Asia, the Caribbean and Latin America.
For more information, visit https://www.avasant.com.
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Samantha Rattan
Media Relations Manager