This RadarView is designed to inform enterprises about data center best practices and provide a relatively granular understanding of key service providers. It begins with a summary of key trends shaping the supply side of the market. It continues with a detailed assessment of 20 providers offering data center managed services. Each profile provides an overview of the service provider, its key IP assets, and a list of clients and partnerships, along with brief client case studies. Each profile concludes with analyst insights on the provider’s practice maturity, partner ecosystem, and investments and innovations.
Why read this RadarView?
Enterprises are reconsidering their cloud strategies due to increasing costs, security issues, and regulatory demands. There is also a rising demand from clients to deliver robust data center infrastructure capable of supporting extensive AI workloads. To address this, service providers are implementing cloud repatriation, allowing critical workloads to be migrated from the cloud to on-premises data centers, to optimize cloud costs and enhance infrastructure control and availability. Additionally, service providers are leveraging generative AI to automate resource provisioning, predict capacity planning, and improve data center observability for organizations.
The Data Center Managed Services 2024 RadarView™ highlights key supply-side trends in the data center management space and Avasant’s viewpoint on them. It aids companies in identifying top service providers to assist them in adopting data center managed services. It also analyzes each service provider’s capabilities in technology and delivery support, enabling organizations to identify the right strategic partners for managing their data centers.
Featured providers
This RadarView includes a detailed analysis of the following data center managed service providers: Accenture, Atos, Capgemini, Coforge, Cognizant, DXC Technology, Ensono, HCLTech, HPE, Infosys, Kyndryl, LTIMindtree, NTT Data, Rackspace Technology, Red River, TCS, Tech Mahindra, Unisys, Wipro, and Zensar.
Methodology
Our evaluation of service providers is based on primary input from the providers, focused briefings, public disclosures, and Avasant’s ongoing market interactions. The assessment is across the three dimensions of practice maturity, partner ecosystem, and investments and innovation, leading to our recognition of those service providers that have brought the most value to the market over the past 12 months.
Table of contents
About the report (Page 3)
Executive summary (Pages 4–8)
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- Defining data center managed services
- Avasant recognizes 20 top-tier providers supporting the enterprise adoption of data center managed services
- Provider comparison
Supply-side trends (Pages 9–13)
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- Manufacturing and telecom sectors account for over 25% of the data center managed services revenue
- Fixed-price and hybrid pricing models are most preferred by enterprises for data center managed services
- Service providers are undertaking various partner initiatives to augment their data center managed services portfolio
- Service providers allocate nearly 50% of their investments to engage with the data center partner ecosystem and asset development
Service provider profiles (Pages 14–54)
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- Detailed profiles for Accenture, Atos, Capgemini, Coforge, Cognizant, DXC Technology, Ensono, HCLTech, HPE, Infosys, Kyndryl, LTIMindtree, NTT Data, Rackspace Technology, Red River, TCS, Tech Mahindra, Unisys, Wipro, and Zensar.
Appendix (Pages 55–58)
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- RadarView assessment
- Research methodology and coverage
- Interpretation of classification
Key contacts (Page 59)
Read the Research Byte based on this report. Please refer to Avasant’s Data Center Managed Services 2024 Market Insights™ for demand-side trends.