Press Release

Avasant to Chair BPO Innovations Conference 2014 in NY on “Driving Business Transformation"

New York - July 8, 2014 - As businesses mature in outsourcing, they are looking at new ways to create Business value and take cost-savings to the next level. Changing market dynamics is forcing businesses to transform and BPO has become a key lever to achieve that. However Buyers and Providers are grappling with managing this shift in business models and evaluating ways to innovate and transform. For the second year, BPO Innovations Conference, a day-long symposium slated for New York City on October 30, 2014, will seek to bring clarity to what for some is a confusing reality. Created by Outsourcing Institute, the conference will bring together leading BPO industry decision makers, influencers and thought leaders to learn, connect, network and transact. "Innovation continues to be the holy grail in outsourcing. This event is where you will get your road map as to how to obtain true innovation value add in all existing and future outsourcing relationships," said Frank Casale, founder of Outsourcing Institute and producer of the BPO Innovations Conference. Themed "Driving Transformation and Business Value through BPO Innovation," the conference will explore such topics as: • Technology Convergence and its impact on BPO: How SMAC is Changing the Way BPO is Sourced and Managed • Upping the Ante' - Will Robotic Process Automation be the disruptive differentiator for BPO? • BPO at Cross-roads: Shifting from Cost to Business Transformation • Multishoring in a Volatile World: Managing Service Delivery and Geo-political Risks • Case Study: Improving Outcomes and Fostering Innovation through Vested Outsourcing • Innovative Business Models: From Outcome based pricing to Collaborative Sourcing • Social Media and Analytics: Enhancing the Consumer Experience while Gaining Actionable Intelligence • Innovation Roundtable: Leveraging BPO to Enable the Digital Enterprise "BPO Innovations is back in its second year with a power-packed agenda that reflects how the industry is re-shaping itself," said Anupam Govil, a Partner with Avasant and chair of BPO Innovations. "This conference is an ideal opportunity for business, operational and IT executives to learn how organizations can reduce costs, innovate and improve business outcomes through transformation." BPO Innovations Conference will be held at Bohemian National Hall in New York City on October 30, 2014. Event registration is $895. Buyers can use code BPOI2014 for complimentary registration. Agenda and registration can be found at Sponsors can secure booth space to exhibit, a well as speak and meet with key BPO buyers across key industry sectors. For a copy of the sponsorship brochure with options and pricing, email About Avasant Avasant, a leading US-headquartered global management consulting firm with areas of expertise in strategic outsourcing, technology consulting, and globalization strategies, has operations in North America, Asia, Africa and Europe. Based in Los Angeles, California, Avasant's talented team of consultants, lawyers and technologists average over 20 years of industry experience, and have conducted more than 1,000 engagements in over 40 countries. Avasant drives customer value through the use of proprietary consulting and advisory methods, which have been refined over decades of real-world transaction and engagement experience. About The Outsourcing Institute Founded in 1993 and with over 70,000 members globally, OI is the go-to neutral source for unbiased information, best practices and networking opportunities in the IT, ITO and BPO arenas. OI's portal, is the most visited portal of its type on the Internet. Learn more at or contact us at