Accenture recognized as a Leader in Avasant’s Healthcare Digital Services RadarView™ Report 2019-2020

Among endless service provider options, novel and disruptive mechanics in innovation brings recognition as a Leader for Healthcare Digital Services 2019-2020

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Extensive capabilities and experience offering digital-based healthcare solutions and services, with a robust partner ecosystem and strong focus on industry innovation.

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Practice Maturity

  • Accenture’s health practice generates a significant amount of revenue for the company (approx. USD 2.3B or 6% of total company revenue) and is growing steadily due to its solutions and expertise in EHRs, cloud, AI, ML, cybersecurity and other technologies. Its presence in North America is strong – partly stemming from the acquisition of Capgemini’s North American practice in 2005 – and is currently driving overall practice growth.
  • It offers a range of innovation-led solutions and services to leading payors, health systems and public health organizations around digital health, operational transformation, consumer experience and high-impact consulting. Its healthcare consulting offerings play an important role in helping companies accelerate their transformation by focusing on the implementation of new industry platforms, organizational agility, enhanced customer experiences, legacy modernization, and back-office transformation leveraging analytics, automation and AI.
  • To enhance its Intelligent Patient Platform toward improving a patient’s engagement throughout their entire healthcare experience, It has recently introduced AI-driven virtual care assistants – Ella (for patients) and Ethan (for providers). These solutions are expected to boost Accenture’s digital health revenues in the short-term as healthcare organizations increase their adoption of AI/ML-based technologies.
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Investments and Innovation

  • Accenture is strongly committed to R&D through its labs (for incubating and prototyping), Liquid Studios (for solution development), innovation centers (for client demonstrations), and delivery centers. It recently built a VR solution to provide amputees with more therapy options at its liquid studio for SAP Leonardo in Brazil. The solution has been in testing phase at Hospital das Clinicas in São Paulo, Brazil.
  • It recently acquired Knowledgent – a data intelligence company – to enhance its data management capabilities, with a strong focus on helping healthcare companies with actionable insights into their business and customers.

Partner Ecosystem

  • Accenture has strong partnerships with healthcare-specific partners, including CentriHealth, Loopback Analytics and Health Edge, as well as with many leading tech companies. E.g., it uses Salesforce Health Cloud and Einstein AI, as well as Amazon’s Alexa to power Ella and Ethan.
  • It also demonstrates a strong commitment to innovation through start-ups. With Accenture Ventures, it identifies partnership and investment opportunities. It partnered with Rock Health to help fund and support healthtech entrepreneurs and engaged 2,000+ health start-ups since the inception of its Healthtech Innovation Challenge in 2016.
  • It has collaborations with academic institutions, such as with MIT, to conduct research and develop advanced analytics solutions.


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