IT Ergonomics Add New Element to TCO

August, 2002


The threat of litigation and the filing of widespread workman’s compensation claims are forcing companies to find remedies for the poor ergonomics of standardized off-the-shelf IT products. To determine how large corporations are dealing with this problem, Computer Economics conducted a focus group of 16 companies that reported they had remedies in place. We also contacted five of our associates in the legal field and asked their opinion of potential corporate liability of IT ergonomics.