IT Spending and Staffing Benchmarks 2009/2010: Chapter 4, Banking and Finance Sector

June, 2009


Chapter 4 provides benchmarks for banking and finance organizations across all organizational sizes. The respondents in this sector include commercial banks, lenders, and other types of financial services organizations. The banks include several local, regional, super-regional, and national banks. Insurance firms are not included in this chapter, but are covered in Chapter 5. The benchmarks provided in this chapter are the same as those in Chapter 2 (Composite Benchmarks). (54 pp., 34 figs.)
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