IT Spending and Staffing Benchmarks 2011/2012: Chapter 10, Retail Sector Benchmarks

June, 2011


Chapter 10 provides benchmarks for retail organizations across all organization sizes, based on our current-year survey. The 22 respondents in this sector include retailers of clothing, pharmaceuticals, electronics, groceries, and other consumer goods. It also includes department stores, specialty retailers, direct marketers, convenience store operators, and providers of personal services. For a complete description of all metrics, please see the full study description. (60 pp., 42 figs.)
[Full Study Description]