IT Spending and Staffing Benchmarks 2013/2014: Chapter 8 Retail and Wholesale Distribution Sector Benchmarks

June, 2013


Chapter 8 provides benchmarks for retail and wholesale distribution organizations across all organization sizes based on our current survey. The 27 respondents in this sector include broadline and specialty wholesale distributors of industrial and consumer products and brick-and-mortar retail operations, multichannel retailers, and direct-sales manufacturers. We also have subsector metrics for retail in Chapter 18 and wholesale distributors in Chapter 19. Our subsector chapters provide key metrics based on data gathered over a three-year period. For a complete description of all metrics, please see the full study description. (57 pp., 42 figs.)
[Full Study Description]