IT Spending and Staffing Benchmarks 2014/2015: Chapter 18: Retail Subsector Metrics

June, 2014


Chapter 18 provides benchmarks for retailers based on the most recent three years of survey data. The 32 respondents in this sector include retailers of clothing, pharmaceuticals, electronics, groceries, office supplies, and general merchandise. They include department stores, specialty retailers, big-box retailers, and direct manufacturers. We also include hospitality and consumer services in this sector. For a complete description of all metrics, please see the full study description. (48 pp., 28 figs.)
[Full Study Description]