IT Spending and Staffing Benchmarks 2016/2017: CHAPTER 8: Retail Sector Benchmarks

June, 2016


Chapter 8 provides benchmarks for retailers. This sector includes retailers of clothing, pharmaceuticals, electronics, groceries, office supplies, and general merchandise. They include department stores, specialty retailers, and big-box retailers. We also include hospitality and consumer services in this sector. The 24 respondents in the sample range in size from $139 million to $19 billion in annual revenue. (49 pp., 31 fig)
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