IT Spending and Staffing Benchmarks 2022/2023: Chapter 25: Brick-and-Mortar Retail Subsector Benchmarks

July, 2022


Chapter 25 provides benchmarks for brick-and-mortar retailers. This subsector includes department stores, clothing stores, convenience stores, pet stores, pharmacies, hardware stores, nonprofit retailers, furniture retailers, agricultural retailers, and other retailers. The 22 respondents in this sample have annual revenue ranging from about $80 million to over $100 billion. (55 pp., 32 fig.)
[Executive Summary]
[Full Study Description]