IT Spending and Staffing Benchmarks 2023/2024: Chapter 29: Online Retail Subsector Benchmarks

July, 2023


Chapter 29 provides benchmarks for online retailers. This subsector includes clothing retailers, home furnishing retailers, dietary supplements and health products retailers, agricultural retailers, pharmaceutical retailers, educational products retailers, sports equipment retailers, and other online retailers. The 20 respondents in this sample have annual revenue ranging from about $100 million to over $100 billion. (55 pp., 32 fig.)
[Executive Summary]
[Full Study Description]