New technologies that allow real-time information sharing within and across enterprises make supply-chain management possible, but management practices and incentive systems often fail to keep pace. In particular, incentives that reward a part of the process, rather than rewarding end-to-end value creation, prevent businesses from getting the best out of their supply chains according to a Bain & Company study released in May 2002.
Supply Chains Need Management to Improve ROI (July 2002)
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