Web/E-Commerce Staffing Ratios and Outsourcing Trends

June, 2008


After peaking in 2001 and then declining during the post-boom years, web development and e-commerce staffing levels have remained surprisingly steady over the past three years. In this report, we provide benchmarks on typical web/e-commerce staff by organization size and industry sector, examine the ratio of web staff to applications development staff, analyze web/e-commerce outsourcing levels, and look at the three-year trend in web staffing ratios. (5 pp., 9 figs.)
[Executive Summary]