Reports

Chapter 18 provides benchmarks for nonprofits and charitable organizations. This sector includes local and national charity organizations, conservation groups, youth development organizations, organizing bodies, and other nonprofit organizations. We do not include organizations where the nonprofit status only reflects the entity type. Nonprofit hospitals are an example. They operate from an IT perspective in a way that is not significantly different from for-profit hospitals. The 14 respondents in the sample range in size from a minimum of about $50 million to over $300 million in annual revenue.

August, 2025

Chapter 19 provides benchmarks for the education sector. This sector includes public and private colleges and universities, business and medical schools, for-profit educational institutions, school districts, online course providers, and foundations. The 18 respondents in the sample have annual revenues ranging in size from a minimum of about $50 million to around $8 billion.

Chapter 21 provides benchmarks for the media and information services sector. This sector includes publishing, broadcasting, entertainment, and digital media organizations, as well as other media and information services companies. The 20 respondents in the sample have annual revenues ranging from about $50 million to around $100 billion. Chapter 20 provides benchmarks for commercial real estate organizations. The 26 respondents in the sample range in size from about $50 million to over $30 billion in annual revenue. The sector includes retail, office, industrial, multifamily, and other property management companies, commercial real estate developers, real estate investment firms, and real estate brokers, consultants, and advisors.

August, 2025

Chapter 22 provides benchmarks for high-tech companies. This category includes computer products manufacturers, telecommunications equipment manufacturers, semiconductor manufacturers, aerospace and defense manufacturers, pharmaceutical makers, biotechnology product makers, and other high-tech manufacturers. The 24 respondents in this sample range in size from a minimum of about $100 million to over $60 billion in revenue.

August, 2025

Chapter 25 provides benchmarks for chemical manufacturers. Chemical manufacturers are, by definition, process manufacturers that produce chemical products. This subsector includes manufacturers of chemicals, petrochemicals, and other chemical products. The 28 respondents in the sample range in size from a minimum of about $50 million to around $45 billion in annual revenue.

August, 2025

Chapter 26 focuses on benchmarks for the paper and packaging subsector, encompassing various organization sizes. As a critical component of the broader process manufacturing sector, respondents in this subsector typically include pulp and paper mills, containerboard and corrugated packaging manufacturers, flexible packaging producers, specialty paper converters, and other companies involved in the production and distribution of paper-based and allied packaging materials. The 19 companies in our sample range in annual revenue from approximately $50 million to well over $15 billion, reflecting the diverse scale of operations within the industry.

August, 2025