This report identifies key demand-side trends in the telecom industry that can help enterprises fine-tune their digital strategies. It also provides an overview of enterprise challenges in the telecom industry based on Avasant’s assessment.
Why read this Market Insights?
Telecom enterprises worldwide are leveraging emerging technologies to enhance customer experience and unlock operational efficiency in business processes. They are investing in 5G and edge computing to achieve higher connectivity speeds for new-age use cases such as remote patient monitoring and autonomous vehicles. Telcos are also doubling down on cybersecurity measures to comply with stringent regulations for customer data security. Lastly, they are evaluating the efficacy of generative AI for optimizing horizontal and vertical business processes.
The Telecom Digital Services 2024 Market Insights™ aids enterprises in the retail sector in identifying important market trends and challenges for any digital project they participate in.
Methodology
The industry insights presented in this report are based on the following: our ongoing interactions with enterprise CXOs and other key executives; targeted discussions with service providers, subject matter experts, and Avasant Fellows; analyst insights from primary and secondary research; and lessons learned from consulting engagements.
Table of contents
About the report (Page 3)
Executive summary (Pages 4–7)
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- Defining telecom digital services scope
- Key drivers and enterprise response
- Avasant recognizes 16 top-tier providers supporting the telecom industry in digital transformation
Demand-side trends (Pages 8–13)
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- Telcos are heavily investing in 5G technology to unlock the full potential of B2B applications.
- They are leveraging edge computing to enable seamless connectivity for their end users.
- These companies are supporting the evolution of autonomous vehicles for their B2B automotive clients.
- Telcos are doubling down on cybersecurity to protect customer data.
- They are also evaluating the efficacy of generative AI to improve business processes.
Key contacts (Page 14)
Read the Research Byte based on this report. Please refer to Avasant’s Telecom Digital Services 2024 RadarView™ for detailed insights on the service providers and supply-side trends.