This chapter provides an overview of the key findings from the full study and describes the contents of the subsequent chapters. It also includes information on the study participants and the survey methodology.
- IT operational budget change from prior year: US and Canada vs. Europe
- Net percent increasing IT operational spending
- IT operational spending growth by organization size
- Adequacy of current IT operational budget to support the business
- Total IT spending as percentage of revenue
- IT operational spending per user
- Change in IT operational budgets from prior year
- Percentage of organizations changing IT capital spending
- Capital budget as a percentage of IT spending
- Spending priorities by IT initiative
- Historical cloud subscription rates
- Percentage of IT budget spending for running, growing, and transforming the business
- Percentage of organizations changing IT staff head count
(65 pp., 16 fig.) [Full Study Description]