This report provides enterprises with a view of the procurement services landscape. It begins with a summary of key enterprise and outsourcing trends and identifies the right service providers that can engage with companies to reshape their procurement operations. We continue with a detailed assessment of 18 service providers offering procurement process transformation services. Each profile provides an overview of the service provider, its key IPs and assets, a list of representative clients and partnerships, and brief case studies. Each profile concludes with analyst insights on the provider’s practice maturity, domain ecosystem, and investments and innovation.
Why read this RadarView?
Amid the changing procurement landscape, enterprises are embracing advanced analytics, automation, and AI to optimize processes and contain costs. The growth in digital transformation is fueling demand for innovative procurement solutions, with large enterprises particularly accelerating adoption rates. Providers are expanding both globally and in delivery center capacities to meet rising client expectations for tailored, domain-rich services. Flexible engagement and pricing models are becoming more prevalent, reflecting the need for customizable, expertise-driven procurement strategies over traditional approaches.
The Procurement Business Process Transformation 2025 RadarView™ aids companies in identifying top service providers to transform their procurement operations. It also analyzes each service provider’s technology and delivery support capabilities, enabling organizations to identify the right strategic partners for their procurement function.
Featured providers
This RadarView includes a detailed analysis of the following service providers offering procurement business process transformation services: Accenture, Capgemini, Cognizant, Corcentric, Deloitte, Dragon Sourcing, Genpact, GEP, HCLTech, IBM, Infosys, Nexdigm, ProcureAbility, PwC, TCS, Tech Mahindra, Wipro, and WNS.
Methodology
Our evaluation of service providers is based on primary input from the providers, focused briefings, public disclosures, and Avasant’s ongoing market interactions. The assessment is across the three dimensions of practice maturity, domain ecosystem, and investments and innovation, leading to our recognition of those service providers that have brought the most value to the market over the past 12 months.
Table of contents
About the report (Page 3)
Executive summary (Pages 5–10)
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- Definition and scope of procurement business process transformation
- Avasant recognizes 18 top-tier service providers offering procurement business process transformation services
- Provider comparison
Supply-side trends (Pages 11–16)
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- Large enterprises are driving procurement outsourcing, while North America continues to dominate the procurement process transformation market.
- Enterprise demand drives workforce expansion and prioritizes analytics, automation, and compliance in procurement.
- Enterprises are shifting from traditional time- and resource-based models toward hybrid pricing, while procurement engagements are driven by savings, customization, and expertise.
- Over 65% of procurement service provider investments are dedicated toward human capital and R&D.
Service provider profiles (Pages 17–53)
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- Detailed profiles for Accenture, Capgemini, Cognizant, Corcentric, Deloitte, Dragon Sourcing, Genpact, GEP, HCLTech, IBM, Infosys, Nexdigm, ProcureAbility, PwC, TCS, Tech Mahindra, Wipro, and WNS.
RadarView overview (Pages 54–57)
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- RadarView assessment
- Methodology and coverage
- Interpretation of classification
Key contacts (Page 58)
Read the Research Byte based on this report. Please refer to Avasant’s Procurement Business Process Transformation 2025 Market Insights™ for detailed insights on demand-side trends.