Chapter 27 provides benchmarks for brick-and-mortar retailers. This subsector includes department stores, clothing stores, convenience stores, pet stores, pharmacies, hardware stores, nonprofit retailers, furniture retailers, agricultural retailers, and other retailers. The 33 respondents in this sample have annual revenues ranging from about €80 million to over €85 billion. (55 pp., 32 fig.)
[Full Study Description]
European IT Spending and Staffing Benchmarks 2025/2026: Chapter 27: Brick-and-Mortar Retail
September, 2025
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