This report identifies key demand-side trends in the network managed services space, helping enterprises fine-tune their network modernization strategies. It provides an overview of key trends and a forward-looking view that Avasant sees as important to highlight in this space.
Why read this Market Insights?
This report explores how enterprises are adopting Network as a Service (NaaS) and AI-driven operations to drive agility, resilience, and seamless connectivity across complex environments. It highlights how automation and unified NOC–SOC models are strengthening compliance, reducing incidents, and enabling proactive incident handling. The report also examines the role of generative AI in accelerating network monitoring, predictive maintenance, and real-time troubleshooting, while showcasing how organizations are embracing autonomous operations, self-healing, and full-stack observability. In addition, it emphasizes the growing focus on sustainability, with enterprises adopting eco-friendly network practices, renewable energy-powered infrastructure, and optimized designs to support responsible resource utilization.
The Network Managed Services 2025 Market Insights™ aids enterprises in identifying important market trends and challenges for any network modernization project that they take part in.
Methodology
The industry insights presented in this report are based on our ongoing interactions with enterprise CXOs and other key executives; targeted discussions with service providers, subject matter experts, and Avasant Fellows; analyst insights from primary and secondary research; and lessons learned from consulting engagements.
Table of contents
About the report (Pages 3–5)
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- About the Network Managed Services 2025 Market Insights report
- Key reports of Avasant’s network managed services research
- Definition and scope of network managed services
Executive summary (Pages 6–8)
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- Key network managed service trends shaping the market
- In this report’s companion study, Network Managed Services 2025 RadarView™, the following service providers were recognized
State of the market (Pages 9–13)
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- Enterprises adopting NaaS service platforms that enable flexible, on-demand networking, achieving 20% faster deployments and 15%–20% cost savings
- Enterprises achieve 30%–35% fewer tickets and security incidents with unified visibility due to NOC–SOC and NOC-command center convergence
- Enterprises leverage Gen AI and Agentic AI for 20%–25% faster and 97% accurate network monitoring, predictive maintenance, and automated troubleshooting
- Organizations are cutting 30%–40% network energy and hardware footprint through sustainable managed services
Future outlook (Pages 14–15)
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- Enterprise networks undergo transformation aimed at improving operational agility, providing predictive insights, and enhancing sustainability
Key contacts (Page 16)
Read the Research Byte based on this report. Please refer to Avasant’s Network Managed Services 2025 RadarView™ for detailed insights on the service providers and supply-side trends.