Chapter 14 provides comprehensive benchmarks for procurement of staffing and spending within the retail industry. This sector includes grocery chains, department stores, specialty retailers, e-commerce platforms, and mass merchandise companies. The 15 respondents from this sector vary in size, ranging from companies with annual sales of approximately $300 million to those exceeding $95 billion.
Procurement Budgets, Staffing, and Process Metrics 2025/2026: Chapter 14: Retail Sector Benchmarks
November, 2025
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