This RadarView™ helps enterprises define their approach to transforming talent acquisition processes and identifying the right outsourcing partner to support them. It begins with a summary of key trends shaping the supply side of the market. It continues with a detailed assessment of 18 service providers offering talent acquisition business process transformation services. Each profile gives an overview of the service provider, its key IP assets, and a list of clients and partnerships, along with brief client case studies. Each profile concludes with analyst insights on the provider’s practice maturity, domain ecosystem, and investments and innovation.
Why read this RadarView?
Escalating hiring costs, smaller qualified applicant pools, and demanding candidate expectations are increasing the demand for talent acquisition outsourcing. Service providers are enhancing their service and delivery capabilities across talent intelligence, candidate sourcing, experience, and upskilling through partnerships to expand talent pools and streamline the hiring process. They are investing in workflow automation and generative AI solutions to enhance recruiter productivity, as well as frameworks and services to support enterprises’ technology and AI investments.
The Talent Acquisition Business Process Transformation 2025–2026 RadarView™ highlights key supply-side trends in this space and Avasant’s viewpoint on them. It aids companies in identifying top service providers to assist them in talent acquisition business process transformation. It also analyzes each service provider’s capabilities in technology and delivery support, enabling organizations to select the right strategic partners for their talent acquisition function.
Featured providers
This RadarView includes a detailed analysis of the following talent acquisition business process transformation service providers: AMS, ADP, Accenture, AgileOne, Allegis Global Solutions, Cielo, Hays Talent Solutions, Hudson Talent Solutions, IBM, KellyOCG, Korn Ferry, LHH, NLB Services, PeopleScout, Randstad Sourceright, TP, Wilson, and XBP Global.
Methodology
Our evaluation of service providers is based on primary input from the providers, focused briefings, public disclosures, validation from their clients, and Avasant’s ongoing market interactions. The assessment is across the three dimensions of practice maturity, domain ecosystem, and investments and innovation, leading to our recognition of those service providers that have brought the most value to the market over the past 12 months.
Table of contents
About the report (Page 3)
Executive summary (Pages 4–10)
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- Definition and scope
- Avasant recognizes 18 top-tier providers offering talent acquisition business process transformation services.
- Provider comparison
Supply-side trends (Pages 11–14)
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- Service providers are strengthening capabilities across talent intelligence, candidate sourcing, experience, and upskilling through partnerships.
- Service providers are launching new solutions to strengthen their talent acquisition capabilities.
- Service providers are enhancing their ability to attract top talent via acquisitions and making their recruitment process outsourcing (RPO) services more centralized.
Service provider profiles (Pages 15–51)
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- Detailed profiles for AMS, ADP, Accenture, AgileOne, Allegis Global Solutions, Cielo, Hays Talent Solutions, Hudson Talent Solutions, IBM, KellyOCG, Korn Ferry, LHH, NLB Services, PeopleScout, Randstad Sourceright, TP, Wilson, and XBP Global.
Appendix (Pages 52–55)
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- Research methodology and coverage
- Interpretation of classification
- RadarView assessment
Key contacts (Page 56)
Read the Research Byte based on this report. Please refer to Avasant’s Talent Acquisition Business Process Transformation 2025–2026 Market Insights™ for detailed insights on the state of the market.