Digital Disruption in Insurance: Enabling Innovative Business Models for the New Normal

The Insurance industry is at the cusp of Disruption and the current pandemic has further escalated the vulnerabilities in the traditional business model. There is a trifecta of forces that are challenging the status quo – Acceleration in direct and digital channels; Disruptive business models for new consumer class; Increased risks and competitive threats. Insurance firms have to leverage hyper-convergent technologies such as Automation, IoT, AI to transform and become competitive in the New Normal.  

In this Digital Forum, Top Insurance executives shared their innovative insights on: 

• The need for transformation – from Cost take-out to modernizing technology stacks to Re-imagining the Customer Experience
• The shift to Digital business models – how can tech leaders enable innovation and competitiveness
• Shoring up risks – mitigating challenges posed by Fraud, cybercrime, Compliance