The promises of the ERP revolution of a few years ago have too often been realized as expensive, bulky software coupled with painful rollouts and often wrenching organizational realignments. Consequently, ERP vendors are under the gun. Several have faced hard economic times along with rapid changeovers in the executive suites and disappointed customers. The major ERP suppliers are also facing a wakeup call from nimble e-commerce competitors such as Ariba, Clarify, Commerce One, I2 Technologies, and Siebel Systems to say nothing about their traditional adversaries, IBM and Microsoft. Application service providers are yet another threat to ERP providers’ welfare.
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