Entries by Avasant Admin

Transformational IT in the Cockpit: Passenger Service System (PSS) driving operational efficiency and enhancing customer’s experience in Airline

The potential for Passenger Service Systems (PSS) to add business value to the airlines industry is significant. PSS can enhance the airlines’ asset utilization and customer loyalty and thus directly impact the topline. Recent activity suggests that both large airlines and low cost carriers are considering their PSS options seriously. The PSS market is expected to expand, fuelling more IT innovation in the airline industry.

SMAC – The New Technology Foundation For Revolutionary Business Models

A new and innovative technology platform or stack comprising of Mobility, Analytics, Cloud Computing and Social Networking (popularly referred as SMAC) is creating the foundation for new and innovative business models that is transforming customer experience. In this article, we look at each of these technology innovations and discuss their impact on future business models.

New Beginning for US Oil & Gas Sector and the Role of Global Sourcing

As one of the most capital-intensive industries in the world, the oil and gas sector requires continuous investments to maintain and grow reserves in the face of accelerating depletion rates from the world’s known oil fields. Oil and gas companies that fail to renew their resources on a continuous basis suffer from a diminishing market value and possible obsolescence if their reserves run dry.

The Digital Divide: are we ready to breach the chasm?

Friedman in his 2005 epic book “The World is Flat” argues that convergence of personal computer with fiber-optic micro cable, along with the rise of work flow software, will have a flattening effect on world commerce and trade. It will create a level playing field, where developing economies will be able to compete with developed economies on even terms, leveraging converged Information & Communication Technology (ICT). However critic of Friedman, including noble prize winning economist Joseph Stiglitz were critical of Friedman’s book. In “Making Globalization Work” Stiglitz writes: “Friedman is right that there have been dramatic changes in the global economy and global landscape; in some directions, the world is much flatter than it has ever been, with those in various parts of the world being more connected than they have ever been, but the world is not flat. Not only is the world not flat: in many ways it has been getting less flat.” The reason for this is the worldwide “Digital Divide” that is being manifested by the rapid deployment of ICT. The digital divide is an inequality or gap between groups, broadly construed, in terms of access, use and knowledge of ICT. Not only is this divide widening between developed and developing economies, but is also manifest within a developed economy like US. This divide is visible within the US population when one analyses usage of ICT against factors such as education and income levels, age, sex and race.