Entries by Avasant Admin

Avasant invited to thought leadership workshop organized by the Commonwealth Secretariat for sharing insights on service trade and discuss strategies to harness the potential of service trade in Africa

“Trade services integration into the national development framework could address the developmental challenges of Common Market for East and Southern Africa (COMESA) and the East African Community (EAC)”, recommended Dr. Pradeep K. Mukherji at the Commonwealth Seceratariat Workshop on Maximizing the potential of Services Trade: Priorities for Africa, held on 10-12 June 2014 at the Intercontinental Hotel, Nairobi, Kenya.

Drivers of Change in Ethiopia – Growing the IT/BPO sector through leveraging ICT

The changing landscape of IT/BPO industry has led to the emergence of new locations in Africa. Among many African nations, Ethiopia is growing at the rate of more than 10% per annum and is likely to attain the middle-income status by 2025. Leveraging ICT with a focus on capacity building is catalyzing economic prosperity and creating sustainable employment opportunity in the country.

The Future of BPO: How Human Cloud and Infrastructure Cloud are changing the Game

The Human Cloud and the Cloud infrastructure are defining a new alternative to the traditional BPO services in various key segments of work. It is fast changing the dynamics of how the BPO industry has been operating. Service providers, in order to differentiate and avoid the commoditization penalty, will need to invest in this transformative model to stay competitive.