Outsource to the Caribbean 2019

May 6-10, 2019
Santa Barbara Beach & Golf Resort, Nieuwpoort, Curaçao

Opening Keynote: Is Outsourcing a Dying Industry? Global BPO Trends – Thur. May 9, 2019

Presented by Anupam Govil, Partner, Avasant, President, AvaSense

Anupam Govil is a Partner with Avasant, a leading management consulting firm focusing on Digital Transformation, Sourcing and Globalization services. He is also the President of AvaSense (wholly owned subsidiary of Avasant), which provides a SaaS based Managed Governance service. At Avasant, Anupam manages corporate initiatives such as the Digital practice, Partner alliances and Marketing. He also leads the Banking and Insurance vertical and Globalization practice for Latin America.

Training Session: Developing sound BPO Country Strategies for the Caribbean ( IPA focused) / BPO Client Targeting Strategy – Wed. May 8, 2019

Facilitated by Rejo Sam, Global Services Strategy Consultant, Associate Director- Avasant Trinidad and Tobago

A Latin American and Caribbean (LAC) specialist, Rejo has led several strategic consulting engagements for multilateral institutions, delivered training and technology development programs and successfully manages the LAC operations for Avasant Consulting.


May 6-10, 2019




About the Outsource to the Caribbean Conference (OCC)

The OCC will increase awareness of the Caribbean’s value proposition in the outsourcing sector, generating interest in the region’s offerings that can be converted into investments and jobs.

The first edition of the event was held in Montego Bay, Jamaica on 6 December 2017. More than 160 industry specific stakeholders from more than 20 countries participated in the event, with representation at the highest levels, including Ministers of Investment from the 23 Caribbean territories who are members of the Caribbean Association of Investment Promotion Agencies (CAIPA), the heads of investment promotion agencies in the Caribbean, training institutions and telecommunications firms in the region, as well as potential Business Process Outsourcing (BPO) clients and investors from North, South and Central America.

It was agreed by the event organizers that the Conference would be held every other year in a selected Caribbean country.

Given the significant interest in OCC 2017, it was also agreed by the event organizers that OCC 2019 should be bigger and better and entail components to encourage the development of a BPO network in the Caribbean that can assist in the lobby for the continued development of the sector in the region. As such, OCC 2019 will include training workshops, an Expo, a Conference, Site visits and the first edition of the Caribbean BPO Awards.

About Avasant

Avasant is a leading management consulting firm focused on translating the power of technology into realizable business strategies for the world’s largest corporations. Specializing in digital and IT transformation, sourcing advisory, global strategy, and governance services, Avasant prides itself on delivering high-value engagements through industry-focused innovation and flexible client-based solutions.

Our seasoned professionals have an average of 20 years of industry-honed expertise, having conducted 1000+ engagements in over 50 countries. Avasant’s next generation consulting and advisory methods have made it the top-ranked firm in its class, with recognition from numerous organizations, including: Vault, NOA, IAOP, and Wall Street Journal.

Avasant’s engagement in the global market has inspired a strong commitment to community and purpose. Avasant Foundation supports technology and skill development programs to create employment opportunities for youth across Africa, Asia, the Caribbean and Latin America.