T-Systems recognized as a Challenger in Avasant’s Airlines and Airports Digital Services RadarView™ Report 2019
Among endless service provider options, novel and disruptive mechanics in innovation brings recognition as a Challenger for Airlines and Airports Digital Services 2019.
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“T-Systems has strong focus on airport IT modernization solutions. Offers clients deployment options for greater flexibility.”
AVASANT ANALYST INSIGHTS
Practice Maturity
- T-Systems has extensive experience in the airport industry and provides cloud-based airport and ground solutions such as: Airport Management System (AMS), resource management system (RMS), flight information display system (FIDS), Airport Operational Database (AODB), and ground handling management system (GHAMS).
- Provides both customized and off-the-shelf solutions. The latter is hosted by T-systems in its data centers and is accessed by clients via the cloud.
- Has developed industry solutions that leverage multiple digital technologies. For instance, its Smart Airport Passenger Experience Platform is based on big-data technology and enables digitization of end-to-end customer journey. The platform leverages several technologies such as passenger predictive analytics & monitoring, real-time activity screening, GPS/WLAN/beacon localization, parking information systems and travel information repository.
Investments and Innovation
- T-Systems has an innovation center in Munich that provides a first-hand look at state-of-the-art technology solutions.
- Has developed innovative solutions in the aviation space leveraging emerging technologies. For instance, in 2015 it co-developed the first fully integrated digital mobility solution for baggage, BAG2GO – a suitcase outfitted with GPS, 2G Sim, and an RFID tag to sync to flight itinerary and enabled tracking using a mobile app. The cross-industry innovation partnership also included luggage maker, Rimowa, and Airbus.
- Also, co-innovates with clients. It collaborated with Acciona Airport Services at Berlin Tegel TXL airport on the development of a ground handling management software – GHAMS, for four years. The product is employed by all of Acciona’s departments since the end of 2014.
Partnership and Ecosystem
- T-Systems leverages partnerships with technology companies to supplement existing capabilities. For instance, its partnership with Salesforce focuses on the creation of new and intelligent solutions around CRM and service management.
- It is a member of the Airports Council International Europe, an organization which represents the interests of over 500 airports in 45 European countries; providing airport management solutions as well as KPI management on a global scale.
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