LTI recognized as Disruptor in Avasant’s Retail & CPG Digital Services 2020-2021 RadarView™ Report

Rapidly growing with innovative solutions and IP assets. Leveraging its robust partner ecosystem and acquisitions.

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Blockchain based solution to enhance supply chain management.

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Practice Maturity

  • LTI’s high growth of 35% in the Retail & CPG industry is driven by its focus on transforming the clients’ business, hyper personalization, and data-driven recommendations to ensure that the client is adapting to the dynamics of industry. 
  • It is developing new solutions by leveraging its IP assets -Mosaic (for improving customer’s journey), and Leni (for providing autonomous insights inputs to strategy and planning). For example, for a personal care product company, LTI deployed plug-and-play solutions on Lenifor summarizing the data to study KPIs, identify data patterns to understand trends, competition, and provide recommendations on new opportunities.

  • Its industry-specific solutions leverage emerging technologies –AI and advanced analytics, RPA, and blockchain for clients across multiple sub-industries. For example, for a large CPG company, LTI transformed their financial unit by deploying a 4D model to reduce tickets’ volume and automate processes.

  • In response to the pandemic, LTI has developed a xFHframework to ensure continued business transformation for customers. Additionally, it has  developed digital solutions for supply chain management, business resilience, and new working methods.

  • S/4HANA is its biggest growth priority over other SAP initiatives such as C/4HANA, Fiori/UI5, SCP, and SAP Integrated Business Planning (IBP).
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Partnership Ecosystem

  • LTI has partnered with several technology providers to leverage their digital capabilities. For example, it has partnered with Appian and Chef for the automation of business processes, WorkFusionand Automation Anywhere for their RPA capabilities, and Google, AWS, and Microsoft for their cloud capabilities.

  • LTI has tie-ups with many academic institutions like MIT CISR, Indian Statistical Institute, IIT Kharagpur, and Chennai Institute of Mathematics to enhance its supply chain management solutions and other analytical solutions.

Investments and Innovation

  • LTI has made a couple of strategic acquisitions in 2019 to strengthen its AI capabilities. It acquired Lymbycto add Leni (virtual assistant), NLP, data visualization, and predictive analytics capabilities, and Powerup to add two AI-based platforms and cloud consulting capabilities. 

  • LTI also acquired Ruletronics, a boutique consulting firm specializing in BPM and CRM solutions for the retail industry, in 2019.

  • Its innovation hub focuses on development of tools for accelerating a client’s digital initiatives and industry-specific frameworks for warehouse management, supply chain, and distribution. LTI leverages design thinking to enhance the customer experience and operational efficiency.

  • It invests substantially in skills development of the employees and has 70% of its online courses on emerging digital technologies.


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