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Avasant Digital Forum: Future of Healthcare: Leveraging Data and Platforms for Large Scale Transformations

March, 2022

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Future of Healthcare: Leveraging Data and Platforms for Large Scale Transformations

Insurance payors handle dozens of information-intensive business processes requiring access to sensitive data and are governed by complex regulations. They must interact with disparate systems run by a variety of stakeholders, while also attempting to provide a positive customer experience in an industry that is often perceived as Byzantine and inhumane. A transformation of the healthcare services and payor industry is underway. But the process is enormous, interconnected, and daunting. Insurance payors struggle with legacy siloed systems and large portfolios of applications designed around individual processes. Worse yet, these modules are often from multiple suppliers and do not communicate with each other. Paying for them individually can drive up costs and add complexity. This is something that technology leaders in this space know all too well. In this digital forum, technology leaders discussed the best way to reduce costs and complexity while transforming the healthcare industry. 

Topics included:  

  • The value of a platform approach to reduce complexity and streamline business processes 
  • How to free up data to be more used across the business and reduce silos 
  • The value of being more people centric in the design and implementation of business processes 
  • Using platform selection as the first step in a large, holistic transformation 
  • Finding the right platform for your organization