The global business environment has evolved since the dawn of the Digital Age. Technology continues to advance at a rapid pace while consumers have become expectants of digital-enabled services – thus forcing traditional companies to transform their business models, customer experience strategies and operational environment. To ensure success in the modern world, business leaders must take the first step in establishing the basis for the transformation and define a futuristic model for the business, while implementing people-oriented strategies to enable continuous innovation. A strong partnership ecosystem is also instrumental to jumpstart and support the journey.
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