This RadarView™ helps financial services enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. It begins with a summary of key trends shaping the supply side of the market. It continues with a detailed assessment of 24 providers offering digital services in the financial services industry. Each profile provides an overview of the service provider, its industry-specific solutions, and a list of representative clients and partnerships, along with brief client case studies. Each profile concludes with analyst insights on the provider’s practice maturity, investments and innovation, and partner ecosystem.
Why read this RadarView?
In today’s turbulent financial markets, the business landscape is rapidly evolving, driven by multiple factors, including the Great Wealth Transfer from older generations to younger, tech-savvy investors. This shift drives demand for smart advisory services facilitated by advanced analytics and personalized strategies. Additionally, there is a growing appetite for alternative investments and digital assets as investors diversify portfolios and new asset classes necessitate novel trade life cycles. Amid this evolution, the financial landscape is seeing a decline in M&As and initial public offerings (IPOs), focusing on reducing operational costs. Regulatory changes, such as the shift toward T+1 settlement cycles and the rise of ESG scores as an investment criterion, open new avenues as firms leverage digital technologies, including generative AI, to navigate these challenging times.
The Financial Services Digital Services 2024 RadarView™ highlights key supply-side trends in the financial services space and Avasant’s viewpoint on them. It aids companies in identifying top service providers to assist them in the digital transformation of their financial services. It also analyzes each service provider’s capabilities in technology and delivery support, enabling organizations to identify the right strategic partners for the financial services industry.
Featured providers
This RadarView includes a detailed analysis of the following service providers: Accenture, Birlasoft, Broadridge, Capgemini, Cigniti, Cognizant, DXC, Eviden, EXL, Genpact, HCLTech, Hexaware, Hitachi Digital Services, IBM, Infosys, Infinite Computer Solutions, LTIMindtree, Mphasis, TCS, Tech Mahindra, Virtusa, WNS, Wipro, and Zensar.
Methodology
Our evaluation of service providers is based on primary input from the providers, focused briefings, public disclosures, validation from their clients, and Avasant’s ongoing market interactions. The assessment is across the three dimensions of practice maturity, partner ecosystem, and investments and innovation, leading to our recognition of those service providers that have brought the most value to the market over the past 12 months.
Table of contents
About the report (Page 3)
Executive summary (Pages 4–9)
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- Defining the scope of financial services
- Avasant recognizes 24 top-tier providers supporting the financial services industry in digital transformation
- Provider comparison
Supply-side trends (Pages 10–13)
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- Service providers are using emerging technologies to enable digital transformation in the financial services landscape.
Service provider profiles (Pages 14–86)
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- Detailed profiles for Accenture, Birlasoft, Broadridge, Capgemini, Cigniti, Cognizant, DXC, Eviden, EXL, Genpact, HCLTech, Hexaware, Hitachi Digital Services, IBM, Infosys, Infinite Computer Solutions, LTIMindtree, Mphasis, TCS, Tech Mahindra, Virtusa, WNS, Wipro, and Zensar.
Appendix (Pages 87–90)
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- RadarView assessment
- Research methodology and coverage
- Interpretation of classification
Key contacts (Page 91)
Read the Research Byte based on this report. Please refer to Avasant’s Financial Services Digital Services 2024 Market Insights™ for demand-side trends.