This RadarView™ aims to help healthcare providers craft a robust strategy based on industry outlook, best practices, and digital transformation. It begins with a summary of key trends shaping the supply side of the market. It continues with a detailed assessment of 21 providers offering digital services to healthcare providers. Each profile provides an overview of the service provider, its industry-specific solutions, a list of representative clients and partnerships, and brief client case studies. Each profile concludes with analyst insights on the provider’s practice maturity, investments and innovation, and partner ecosystem.
Why read this RadarView?
Healthcare providers encounter many challenges, including regulatory compliance, data security, and operational inefficiency caused by outdated systems. The demand for seamless interoperability and real-time data access further complicates patient care. To tackle these issues, providers are embracing digital technologies such as cloud-based electronic health record (EHR) systems, AI/ML, and RPA. These tools enhance data accessibility, streamline workflows, improve patient engagement, and provide personalized care. In addition, providers are investing in cybersecurity measures such as Zero Trust and Secure Service Edge architectures to safeguard patient data, ensure regulatory compliance, and maintain trust in an increasingly complex healthcare environment.
The Healthcare Provider Digital Services 2024 RadarView™ highlights key supply-side trends in the healthcare provider space and Avasant’s viewpoint on them. It aids companies in identifying top service providers to assist in the digital transformation of their offerings for this sector. It also analyzes each service provider’s capabilities in technology and delivery support, enabling organizations to identify the right strategic partners.
Featured providers
This RadarView includes a detailed analysis of the following service providers: Accenture, Capgemini, Cognizant, DXC, Eviden, Genpact, HCLTech, IBM, Infinite Computer Solutions, Infosys, Kyndryl, LTIMindtree, NTT DATA, Omega Healthcare, Optum, Persistent Systems, TCS, Tech Mahindra, UST, Virtusa, and Wipro.
Methodology
Our evaluation of service providers is based on primary input from the providers, focused briefings, public disclosures, validation from their clients, and Avasant’s ongoing market interactions. The assessment is across the three dimensions of practice maturity, investments and innovation, and partner ecosystem, leading to our recognition of those service providers that have brought the most value to the market over the past 12 months.
Table of contents
About the report (Page 3)
Executive summary (Pages 4–9)
-
- Definition and scope
- Avasant recognizes 21 top-tier providers supporting healthcare provider industry in digital transformation
- Provider comparison
Supply-side trends (Pages 10–12)
-
- Service providers are using emerging technologies to enable digital transformation across the healthcare provider space
Service provider profiles (Pages 13–76)
-
- Detailed profiles for Accenture, Capgemini, Cognizant, DXC, Eviden, Genpact, HCLTech, IBM, Infinite Computer Solutions, Infosys, Kyndryl, LTIMindtree, NTT DATA, Omega Healthcare, Optum, Persistent Systems, TCS, Tech Mahindra, UST, Virtusa, and Wipro
Appendix (Pages 77–80)
-
- RadarView assessment
- Research methodology and coverage
- Interpretation of classification
Key contacts (Page 81)
Read the Research Byte based on this report. Please refer to Avasant’s Healthcare Provider Digital Services 2024 Market Insights™ for demand-side trends.