HR/HCM Adoption Trends and Customer Experience 2023

July, 2023


In the past, human resources (HR) departments were typically seen as cost centers, but there is a growing appreciation for the strategic value that HR can bring to an organization. By embracing HR’s strategic role, organizations may realize the full potential of the function as a value-add that propels business success. (19 pp., 9 fig.)

[Research Byte]