IT Financial Management Solution Adoption Trends and Customer Experience

January, 2015


IT financial management (ITFM) systems are taking on added importance as IT organizations navigate the transition to cloud applications and infrastructure. In this study, we examine ITFM adoption trends, customer experience, and the major providers of ITFM solutions. Our study indicates that ITFM systems are being consistently used by organizations of all sizes and in all industry sectors. While many are achieving excellent results by adopting ITFM, buyers should closely manage implementation to ensure economic returns are achieved. (15 pp. 7 figs.)
[Research Byte]