The best-run IT organizations not only focus their process improvement efforts on those of other departments, they also seek to optimize their own IT management processes internally. In this study, we examine the growth and maturity of 32 IT management practices which we have grouped into five major categories: IT governance practices, IT financial management practices, IT operational management practices, IT security and risk management practices, and software development practices. (186 pp., 168 figs.)
[Full Report Description and Sample Pages]
[Research Byte]
IT Management Best Practices 2017/2018
September, 2017
$995.00
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