IT Spending and Staffing Benchmarks 2018/2019: Chapter 24: Brick-and-Mortar Retail Subsector Benchmarks

June, 2018


Chapter 24 provides benchmarks for brick-and-mortar retailers. This subsector includes department stores, clothing stores, convenience stores, nonprofit retailers, furniture retailers, agricultural retailers, and other retailers. The 16 respondents in this sample have annual revenue ranging from $80 million to $19 billion. (50 pp., 30 fig.)
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