IT Spending and Staffing Benchmarks 2018/2019: Chapter 8: Retail Sector Benchmarks

June, 2018


Chapter 8 provides benchmarks for retailers. This sector includes retailers of clothing, jewelry, hardware, furniture, sports equipment, electronics, groceries, office supplies, and general merchandise. They include department stores, convenience stores, sporting goods stores, specialty retailers, and big-box retailers. We also include hospitality and consumer services in this sector. The 25 respondents in the sample range in size from $80.5 million to $19 billion in annual revenue. (80 pp., 51 fig.)
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